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Payer Rejections

Claim Frequency Code

Rejection

Acknowledgement Rejected for Invalid Information - The claim encounter has invalid information as specified in the Status details and has been rejected. Claim Frequency Code

What happened

Payer does not accept the number being sent as the Resubmission Code in box 22.

Resolution

If this is a corrected claim, verify how the payer would like to receive a corrected claim electronically and update the claim/billing software accordingly.