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OA Rejections

Unknown/Invalid Payer (RC51)

Rejection

Unknown/Invalid Payer (RC51)

What happened

Based on the payer name, payer ID, and address, we could either not determine who should be receiving the claim or the payer is not on our Payer List: https://cms.officeally.com/Pages/ResourceCenter/PayerLists/PayerList.aspx

Resolution

Need to put a valid payer name and payer ID on the claim.