OA Rejections
Subscriber Zip Invalid For State (FE357)
Rejection
Subscriber Zip Invalid For State (FE357)
What happened
Zip code listed on the claim in box 7 (HCFA) or box 38 (UB04) does not match the city/state combination. NOTE: Generally the state box is blank.
Resolution
Verify there is a state selected in box 7 (HCFA) or box 9d (UB04). Check the address on the USPS website and update the claim as necessary.
