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OA Rejections

Invalid Referring Physician NPI (RC80)

Rejection

Invalid Referring Physician NPI Format (Box 17B) - Fails Validation (RC80)

What happened

An NPI was sent that did not fit the format of 10 digits in box 17b.

Resolution

The number of digits may look correct on the claim image, so check the billing software to verify the NPI that was sent out. If needed, update software and resubmit.