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OA Rejections

Insured Date of Birth (RC170)

Rejection

Payer Specific Edit: Insured Date of Birth Required when Patient Relationship to Insured is not Self (RC170)

What happened

Box 6 was not marked self, but no patient date of birth was sent in box 11a.

Resolution

Need to add patient date of birth in box 11a or update box 6 to self and resubmit the claim.