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OA Rejections

BCBS IA BCSIA - Initial Treatment Date (FE397)

Rejection

Payer Specific Edit: Initial Treatment Date cannot be sent on the claim and line level. (FE397)

What happened

The date of intial treatment was sent in both the 2300 and 2400 loops.

Resolution

Need to update the software to only send those segments in only 1 of the loops, not both.