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Virtual Urgent Care

Instant Access to Quality Care, Anytime, Anywhere

What Is Virtual Urgent Care?

Virtual Urgent Care allows patients to connect with licensed healthcare professionals through secure video or phone consultations — no in-person visit required. It’s ideal for non-life-threatening conditions that need prompt attention.

What MEDENDx Offers Through Virtual Urgent Care?

Benefits to Patients
  • Avoid urgent care clinics & ER wait times
  • Immediate care from home, office, or travel
  • Lower cost than traditional visits
  • Secure, HIPAA-compliant technology
Benefits to Clinics & Providers
  • Reduce clinic crowding
  • Increase revenue through remote consultations
  • Improve patient satisfaction & retention
  • Fully automated scheduling, billing & documentation with MEDENDx

Real-Time, Face-to-Face Care — Without the Wait

MEDENDx brings modern urgent care to your screen. Patients can speak to a licensed doctor via secure video chat — anytime, from anywhere.

Key Features:

  1. Immediate Consultation with a Doctor

    2. Patients are connected to a provider within minutes, with no scheduling delays.

  2. Same-Day Access — Available 24/7

    3. Whether it’s day or night, weekends or holidays, we're always available.

  3. Virtual Face-to-Face Communication

    4. All consultations are conducted via live video, providing real-time interaction, visual diagnostics, and enhanced patient engagement.

  4. Doctor’s Note & Treatment Plan

    5. Patients receive a formal treatment plan, e-prescription, and if needed, a doctor’s note for work, school, or travel.

  5. Secure Video Policy

    6. To receive official documentation, patients must enable video during the session. (Recording in place for quality assurance; upcoming multi-language support in development.)

  6. Integrated with MEDENDx RCM

    7. Visits are documented in the EHR, and billing is automatically processed through MEDENDx.

Common Conditions We Treat:

  • Cold, flu, and COVID-19 symptoms
  • Allergies & sinus infections
  • Urinary tract infections
  • Skin conditions & rashes
  • Minor injuries
  • Headaches & migraines
  • And more...

Benefits for Patients:

  • No travel or waiting room
  • HIPAA-compliant & secure
  • Low-cost alternative to ER/urgent care
  • Easy access to medical records